Engagement lifecycle
Five stages. Installation, then upkeep.
RomeBotics retains responsibility at every stage. The customer's involvement begins at site assessment and ends at schedule sign-off.
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Stage 01
Site assessment
Activity
Joint facility walkthrough. Operating envelope mapped, exclusions defined.
Deliverable
Indicative schedule, coverage, installation fee, and ongoing service fee — issued in writing.
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Stage 02
Deployment
Activity
On-site installation by RomeBotics personnel. Routes, docks, exclusion zones tuned to the facility.
Deliverable
Operational handover with sign-off on cleaning windows and schedule.
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Stage 03
Autonomous operation
Activity
Cleaning windows tailored to facility hours, traffic, and access constraints. Unattended overnight operation; auto-docking between windows.
Deliverable
Cleaning performed to the agreed schedule; no customer involvement required.
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Stage 04
Monitoring
Activity
Network-connected telemetry. Exceptions routed to RomeBotics, not the customer.
Deliverable
Operational reporting on request.
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Stage 05
Maintenance & servicing
Activity
Filters, bags, brushes, batteries — scheduled and replaced by RomeBotics.
Deliverable
Uptime is a contracted RomeBotics responsibility.